Who we are
Trail Alley is an Edtech platform that provides learning content and training resources. Your privacy is important to us.
Information We Collect
We collect personal information you provide when you:
- Create an account or log in
- Purchase courses or services
This may include your name, email address, phone number, and account details.
Payment information is processed securely by third-party payment providers. We do not store full card details.
We may also collect non-personal information such as device data, app usage statistics, and crash reports to improve performance.
How We Use Information
We use collected information to:
- Create and manage user accounts
- Provide access to educational content
- Process payments
- Improve website and app functionality and security
- Communicate important account or service updates
Third-Party Services
Trail Alley uses trusted third-party services for authentication, payments, and app analytics. These services process data according to their own privacy policies.
Data Security
We apply reasonable security measures to protect user data. However, no system is completely secure.
Children’s Privacy
Trail Alley is not intended for children under 13. We do not knowingly collect data from children.
User Rights
Users may request access, correction, or deletion of their personal data by contacting us.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes
This Privacy Policy may be updated from time to time. Updates will be posted on this page.
Contact Us
If you have any questions, contact us at [email protected]